Membership and payments
App membership is provided by Mark Welsh, trading as MW Fitness Coaching, at £14.99 GBP per month. This is a monthly subscription with no minimum term and renews monthly until cancelled. Online checkout is currently unavailable; please email mwelshcoach@gmail.com to arrange membership. Existing subscribers remain on their agreed billing arrangements unless separately notified.
The membership includes the app features described on the app membership page. The cancellation and refund rights below apply.
Cancelling your membership
Existing members can cancel at any time through the Stripe billing portal. You can also email mwelshcoach@gmail.com with any membership question or cancellation request. You can also message 07378 847697. A clear request to cancel is enough; no particular form is required. We will confirm your membership end date in writing.
Cancel before your next billing date to stop the next monthly renewal. Access continues until the end of the period you have paid for. The cancellation and refund rights below still apply.
Cancelling within 14 days
You have 14 days after the day you join to decide whether the membership is right for you. You can cancel during this time, even after opening the app, with no further monthly payments.
If you asked us to start during this time, you only pay for services already provided, where the charge was explained before joining and is permitted by law. Otherwise, we will return your payment in full.
Simply email or message us using the details above. Your request counts from the date you send it. We will confirm the refund amount and how it was worked out, then return it within 14 days of your request, using your original payment method unless you agree otherwise. There is no refund fee.
If your health changes
If illness or injury prevents you from continuing safely, contact us to arrange early cancellation. We will stop future payments and refund prepaid membership time from the date you let us know. We may ask for brief supporting confirmation where needed.
Refunds and your consumer rights
For ordinary cancellation after the first 14 days, your payments cover membership through to the end date described above. Your access remains available until then. The health-related cancellation options and your legal rights still apply.
Any refund for unused membership time will be calculated for the unused days in the paid billing period. We will explain the calculation and issue agreed refunds within 14 days, without a refund fee.
Your statutory consumer rights are unaffected by these membership terms.
Optional cancellation form
You can copy this into an email or message. Using this form is optional.
To: Mark Welsh, MW Fitness Coaching — mwelshcoach@gmail.com
I give notice that I wish to cancel my MW Fitness app membership.
Date joined:
Name:
Address:
Account email:
Date:
Signature (only if sent on paper):
Questions about your membership? Email mwelshcoach@gmail.com or message 07378 847697. Updated 5 October 2026.
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